Striving to Live Up to Client Expectations

We truly believe that the best way to determine if you can trust an attorney is by speaking with past clients. By hearing how former clients were treated, you can get a better sense of how you’ll be treated. This is why we encourage our clients to publicly share their critiques—likes as well as dislikes—and overall experiences with us in order to show our potential clients what to expect. Before choosing your representation, make sure you read how we lived up to their expectations to see how we’ll live up to yours.

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  • I know I made the right decision and would recommend everyone to Kirshenbaum & Kirshenbaum.

    I am very happy with the way I was treated as a client at Kirshenbaum & Kirshenbaum. I am happy I chose to come here for my car accident claim. I wanted to make sure I received all the appropriate medical care for my injury and by choosing to come here to Christopher L. Russo and Kirshenbaum & Kirshenbaum I know I made the right decision and would recommend everyone to Kirshenbaum & Kirshenbaum.

    J. Grey
  • I listened and trusted her completely.

    First of all, I have a lot to say. Robyn helped me get through a difficult time with my back and neck injury from an automobile accident. She guided me through the legal process and answered any questions I had, which made me feel relieved. I liked the fact that she was honest about what she thought would be the best outcome for me from my case. I listened and trusted her completely. I am very grateful that I chose her as my attorney because she went "above and beyond" what she had to do for me. Robyn settled my case and I am truly happy. Thank you so much Robyn!

    T.T.
  • His record keeping and the attention to detail was most impressive.

    Kirshenbaum & Kirshenbaum did an exceptional job managing our automobile personal injury case. Chris Russo navigated us through the arduous legal process. His record keeping and the attention to detail was most impressive. He answered our questions with clear concise responses and offered his opinion when asked. Most of all we built a relationship that was more than client/attorney. We would not hesitate to use Chris Russo as our attorney.

  • He contacted us immediately and listened with interest to our situation and what we expected on our claim.

    When my husband and I were involved in a car crash, our attorney, Christopher Russo at Kirshenbaum & Kirshenbaum was there to help. He contacted us immediately and listened with interest to our situation and what we expected on our claim. He fought to get the amounts we deserved and kept us informed of the progress he was making. Christopher helped us to settle our claim in a timely manner and we strongly recommend others to use his services.

    P.P.
  • Chris worked long and hard to get me what I deserved.

    I would [like to] personally thank Christopher Russo from Kirshenbaum & Kirshenbaum for representing [me] regarding a car accident. At all times, I was very confident that Chris had my best interest in mind. Chris worked long and hard to get me what I deserved. In the time it took Chris to settle my case, he always kept me up to date through emails and phone calls. I always had 100% trust in Chris. He is very intelligent and knowledgeable of the law. I would highly recommend Chris and Kirshenbaum & Kirshenbaum to my family and friends. They will always have my loyally.

    R. Kurtz, 2014
  • They were on top of things, kept in constant communication with me, and treated me like a welcomed guest in their office, instead of as a mere client.

    When I first went to see Attorney Russo I was very nervous and apprehensive. The car accident I was in caused a lot of stress and turmoil for my family, and knowing I was hit by an under insured motorist only added to my stress. Attorney Russo and his team were wonderful. They were on top of things, kept in constant communication with me, and treated me like a welcomed guest in their office, instead of as a mere client. I had 100 percent faith in my legal team. Their performance on my behalf exceeded my expectations. I would highly recommend them for any legal needs.

    K.K.
  • I would recommend Christopher to anyone who wants a hard working, reliable lawyer who will work hard to get you what you deserve.

    I hired Christopher Russo approximately two years after I was involved in a rear end collision back in 2011. I had originally hired a different lawyer whom in those 2 years I had called at least 100 times and spoke to him twice. Switching to Christopher was like night and day. He returns phone calls almost immediately, emails copies of everything to me involving my case, and is always polite. I was happy with my decision to switch almost immediately when Christopher told me a realistic settlement amount, based on calculations, and told me what he felt he would be able to get based on those calculations and medical records. I would recommend Christopher to anyone who wants a hard working, reliable lawyer who will work hard to get you what you deserve.

    M. Fagan, 2014
  • He is very informative, respectful, and truly fights to get his clients the compensation they deserve.

    Christopher Russo helped me so much after I was hit in a rear end auto collision. He is very informative, respectful, and truly fights to get his clients the compensation they deserve. The office is clean and the staff is respectful. I’ve always felt welcomed whenever I had to stop by the office. Mr. Russo and his staff made sure to keep in touch with me from start to finish. He is a great attorney and his assistant Wendy is a great also. I would recommend Kirshenbaum and Attorney Chris L. Russo to friends and family.

    Heather Briggs, 07-28-2014