Striving to Live Up to Client Expectations

We truly believe that the best way to determine if you can trust an attorney is by speaking with past clients. By hearing how former clients were treated, you can get a better sense of how you’ll be treated. This is why we encourage our clients to publicly share their critiques—likes as well as dislikes—and overall experiences with us in order to show our potential clients what to expect. Before choosing your representation, make sure you read how we lived up to their expectations to see how we’ll live up to yours.

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  • From day one, working with Attorney Tom Fay and his staff made me feel such at ease. He guided me through the entire process step by step.

    From day one, working with Attorney Tom Fay and his staff made me feel such at ease. He guided me through the entire process step by step. He made it so easy to navigate. He was always willing to answer any questions and make sure I was comfortable and fully understood all answers.His commitment to making sure I was well informed and aware of all aspects of the case process shows how much he cares about his clients. I would highly recommend him to anyone in need!  

    Betty Beach
  • Kirshenbaum and Kirshenbaum Attorneys at Law, Inc. and Thomas Fay, the attorney handling our case, did all that one could hope

    Kirshenbaum and Kirshenbaum Attorneys at Law, Inc. and Thomas Fay, the attorney handling our case, did all that one could hope for to represent you in a time of distress. Attorney Fay was very efficient, polite and explained things. I would come to this law firm and Attorney Fay if I had the need to in the future. I was very satisfied.  

    Shirley Comtois
  • He’s excellent at his job acting with both kindness and efficiency he awarded me with a portion of my insurance money almost right after the accident had taken place

    Sarah Varanka Chris was soooo helpful after I was hit by a car in college in a crosswalk and injured my knees. He’s excellent at his job acting with both kindness and efficiency he awarded me with a portion of my insurance money almost right after the accident had taken place. He also took on all my medical bills throughout such as the ambulance ride and doctor visits and he filed them through my insurance for me. Being notably proactive, he detailed every step of the way for me so I knew what to expect of the process. To be honest I certainly didn’t make his job easier as I was slow to return emails etc. but his dedication to my case and hard work even motivated me through the physical therapy. After the initial accident He let me know he would spend the next few years working on my case to achieve the full insurance payment he thought I deserved for my pain& suffering. And now that those years have passed he was able to close the case and award me with the the insurance amount in full which is amazing! He took care of me as if I were his daughter and I would recommend him and his team to anyone! Thanks Chris!!   Written by: Sarah Varanka Kirshenbaum & Kirshenbaum, Attorneys at Law, Inc Date published: 04/09/2019 5 / 5 stars Overall rating: ★★★★★4.7 based on 33 reviews

  • Christopher and staff were friendly, professional and welcoming - both on the phone and in person

    Christopher Russo was my attorney representing me through the legal process after I was injured in a  car accident. He was readily available to answer my questions and concerns. His experience and expertise guided me as I made decisions throughout the process. Christopher and staff were friendly, professional and welcoming - both on the phone and in person. Certainly a plus while going through the nervousness the legal process can produce. Lastly, during one visit a high school intern sat in during our meeting not only was Christopher guiding me but mentoring a future attorney.  Barbara J. Furtado.

  • Testimonial From Dennis Leggett

    My name is Dennis Leggett, a client of Chris Russo of Kirshenbaum & Kirshenbaum. I would like people to know that Chris was so completely honest with me from start to finish about my case. He was absolutely incredible in winning my case and I am so thankful. I have so many health issues and he saw that i wasn't going to stop him from achieving a victory. Thank you so much for helping me, Chris Russo and for being so honest with me right from the beginning.  Thank you, Dennis Leggett

  • [Chris] is my friend for life. It was an absolute pleasure working with him.

    I, Dorothy Pelosi, have been dealing with Christopher Russo for a couple of years. I am so pleased to have him as my lawyer. As far as I am concerned he will be my attorney for the rest of my life. He is my friend for life. It was an absolute pleasure working with him.

  • Testimonial From Our Client Cheryl Gillen

    My dealing with Chris Russo was easy. He was very understanding and helpful through the process. His secratry was very kind and helpful, also everyone was. Would use them again if need be. They keep you informed on everything. You feel like family.    

    Cheryl Gillen
  • A Thank You From Ti-Anna, an Accident Victim

    I feel that here at K&K Christopher Russo and his paralegal Wendy have gone above and beyond helping me through this very hard time since I was involved in an accident last year. Chris has explained things to me that I would’ve never known on my own and fought for me to get everything I deserve. He was able to assist me in getting the attention of the two insurance companies and got them to work together on my behalf. I am very grateful and thankful to have met Christopher Russo.

    Ti-Anna Pena
  • Special Thanks To Jesse Nason From Maria

    First let me say that this is a very professional company.  I give this company "5 Stars"!  Everyone is very professional and very friendly. What a terrific staff.  I would highly recommend this office and their services especially Jesse Nason. Jesse does not quit!! He fights hard, and is always on his game.  He was brilliant !  Jesse was our advocate for a year and a half and he always gave us great advice, and always showed how much he cared about us. Jesse never stops working. He is a man of integrity and cares about his clients very much. We always felt very comfortable and we knew we would win in the end!!! Thank you Jesse for all your hard work, your caring and your professionalism.      

    Maria
  • Thank you guys I was only able to get through this because of you both!

    My journey through this mva claim was made a lot easier due to the great people who work at Kirshenbaum & Kirshenbaum. Christopher L. Russo and his paralegal Wendy are awesome to work with and will do whatever it takes to get their clients what they need. I will recommend Christopher Russo and Kirshenbaum & Kirshenbaum to more people in the future. Thank you guys I was only able to get through this because of you both! Thank you again.   Andrew Loras

    Andrew L.