Striving to Live Up to Client Expectations

We truly believe that the best way to determine if you can trust an attorney is by speaking with past clients. By hearing how former clients were treated, you can get a better sense of how you’ll be treated. This is why we encourage our clients to publicly share their critiques—likes as well as dislikes—and overall experiences with us in order to show our potential clients what to expect. Before choosing your representation, make sure you read how we lived up to their expectations to see how we’ll live up to yours.

  • Page 1
  • I really feel like he puts his clients first, and that's really refreshing in a lawyer

    Chris Russo was my attorney.  He was excellent.  From the beginning he saw my point of view, and did everything to prove it.  I felt secure and like a weight was lifted off my shoulders the more and more we would have a meeting and talk about my case.  He as well as Wendy did their best to always keep me updated with every little change there might be in my case.  I am more than happy with Chris' service.  I really feel like he puts his clients first, and that's really refreshing in a lawyer, especially someone that's been in this business for as long as he has.  Thank you Mr. Russo for all of your help.  I really appreciate you.

  • I know I made the right decision and would recommend everyone to Kirshenbaum & Kirshenbaum.

    I am very happy with the way I was treated as a client at Kirshenbaum & Kirshenbaum. I am happy I chose to come here for my car accident claim. I wanted to make sure I received all the appropriate medical care for my injury and by choosing to come here to Christopher L. Russo and Kirshenbaum & Kirshenbaum I know I made the right decision and would recommend everyone to Kirshenbaum & Kirshenbaum.

    J. Grey
  • I would recommend Kirshenbaum & Kirshenbaum to anyone. They well deserve their reputation!

    I never needed a personal injury attorney before May 8, 2016. I turned to the Yellow Pages. When I saw Kirshenbaum & Kirshenbaum I STOPPED. Everyone knows they are the best in the State of RI! I had a very nice experience with Mr. Russo and his staff. Everything was explained to me. All my questions were answered. I would recommend Kirshenbaum & Kirshenbaum to anyone. They well deserve their reputation!

    Evelyn Arnold
  • I am confident that the settlement amount granted was due to your exceptional skill as an attorney.

    Dear Chris, I cannot thank you enough for all your hard work and dedication to my case. I am confident that the settlement amount granted was due to your exceptional skill as an attorney. More importantly, you have an innate ability to deal with people in such a way that they feel immediately comfortable talking to you and you made it easy for me to cry in front of you without feeling like a complete idiot! Even before my case was settled, I told my parents that whether I was awarded a settlement of not, I would recommend you and your firm to anyone in need of a good lawyer. I had neither seen not heard of, such precision and organization of a lawsuit and client file. Thanks to you, I am busily searching for a home to call my own! I hope the stork brought you a healthy and happy bundle of joy. You are a great attorney and a fantastic person and I wish you and your family the best. Thanks for giving me the opportunity to be able to worry less about my future health problems.

    Christina
  • Our Client's Family In a Better Place After a Child Custody Case Thanks to Erica Janton

    We cannot thank Attorney Erica S Janton enough for all she did for our family as our attorney. Her diligence and perseverance helped reunite our family after an extremely complex custody case. She prepared us for every possible scenario and yet compassionately understood our stance and the serious issues involved in the case. She always returned phone calls and even allotted time for us for urgent meetings with her to address our case, answer all our questions and in doing so calming our fears. She was always upfront and honest while respectful and understanding of the difficulties surrounding the case. Our case was unique and it was quite complex, Attorney Janton followed through on every avenue to fight for our family. The family court process can be very challenging. We were fortunate to have Attorney Janton fight the good fight for us. We have committed to keeping her as our attorney for the long term as our family's needs evolve. We would never be where we are today as a family if it were not for Erica and we are forever grateful! 

    S.
  • Over Several Years, Christopher Russo, Was Always Available

    My case spanned over several years. During that time, my attorney Christopher Russo, was always available. He kept me informed of the status of my case and answered all my questions - even those that I asked several times. I was relieved to have him there to argue my case, he was professional, knowledgeable about the facts of the case and he didn't skip a beat when making demands and standing firm. He is an excellent attorney and I am very pleased with the outcome.

  • I highly recommend Christopher Russo! You will always be updated on the progress of your case.

    My experience with Kirshenbaum & Kirshenbaum was more than I ever expected. I felt as if my lawyer was truly defending my best interest. If your looking for an attorney that is honest, fair, and willing to rumble with the wolves to get you the best settlement he possibly can, I highly recommend Christopher Russo! You will always be updated on the progress of your case. I appreciated the level of open communication and professionalism. Although I relocated over 300 miles away, there was never a time I did not have a question answered efficiently and accurately. Through out the course of my experience, I felt more like family, than just another client. I appreciate all the work Christopher Russo, Wendy Zona, and the Kirshenbaum & Kirshenbaum family put in for my case. THANK YOU!!!

    Petina Wright
  • Thomas Fay's Attention to Detail and Compassion Praised by a Happy Client

    A huge thank you to Tom Fay and the staff of K & K for treating me with the upmost compassion during a very uncertain time. Tom's care and attention to my case was above and beyond. He took the time to explaim my options and answer all my questions. If I am ever in need of an attorney in the future I will be calling Tom.

    L. S.
  • felt at all times they were working in my best interest and sincerely cared.

    I'd like to thank Christopher Russo and Kirshenbaum & Kirshenbaum for their professionalism and their understanding during a traumatic time in my life. Not only was I happy with my settlement, but with all of my dealing with Chris and his assistant. They treated me in a very personalized manner with sympathy and respect. I felt at all times they were working in my best interest and sincerely cared. Kudos to one terrific attorney!

    H.A.
  • I listened and trusted her completely.

    First of all, I have a lot to say. Robyn helped me get through a difficult time with my back and neck injury from an automobile accident. She guided me through the legal process and answered any questions I had, which made me feel relieved. I liked the fact that she was honest about what she thought would be the best outcome for me from my case. I listened and trusted her completely. I am very grateful that I chose her as my attorney because she went "above and beyond" what she had to do for me. Robyn settled my case and I am truly happy. Thank you so much Robyn!

    T.T.