Striving to Live Up to Client Expectations

We truly believe that the best way to determine if you can trust an attorney is by speaking with past clients. By hearing how former clients were treated, you can get a better sense of how you’ll be treated. This is why we encourage our clients to publicly share their critiques—likes as well as dislikes—and overall experiences with us in order to show our potential clients what to expect. Before choosing your representation, make sure you read how we lived up to their expectations to see how we’ll live up to yours.

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  • Attorney Christopher Russo has certainly carried on a fine legacy of professionalism and character when it comes to being personable and honest.

    My husband and I chose Kirshenbaum & Kirshenbaum due to his experience with the firm as he went through a divorce over twenty years ago. Attorney Paul Russo’s professionalism and experience was what led us to seek Attorney Christopher Russo to handle my accident case. Attorney Christopher Russo has certainly carried on a fine legacy of professionalism and character when it comes to being personable and honest. I truly appreciate his detail and his assistant Wendy Zona, how they handled our concerns and about assisting us to a fair settlement with understanding to my personal pain as well. It was a pleasure.

    L.Bisbano, 3-25-2014
  • We were delighted with the job Chris Russo did

    My wife and I are both attorneys and are pretty critical consumers of legal services. We were delighted, however, with the job Chris Russo did – not just the result he achieved but the care he took in working through the matter, the way he responded to our concerns, and the interest he showed in us personally as well as in our case. Both of us came away from the experience impressed with Chris as a lawyer and happy to have him as a friend.

  • The level of expertise and commitment these men, especially Christopher Russo, and the staff they have working for them showed

    I would like to take this opportunity to express my Deepest and most Sincere Thanks to the Attorneys of Kirshenbaum & Kirshenbaum for the level of professionalism and tenacity that each of the men showed throughout the long trials and tribulations of each case, I presented with them. Former Attorney and now Judge John McCann, Attorney Jesse Nason and Christopher Russo are the individual attorneys that I had the pleasure of representation. The level of expertise and commitment these men, especially Christopher Russo, and the staff they have working for them showed, during the multiple cases I had going with them, was comparable and compatible to none. The depth and length these men went to make me feel secure both in my choice to hire them and to the intestinal fortitude each would and did put into my cases left no room for doubt in my mind that I made the right choice. I cannot relate properly my sentiment for the level of RESPECT I have for all three men and their teams in a single statement, but from the secretary at the door, to the office staff for each Attorney and ultimately to the Attorneys themselves I say: "THANK YOU!"

    P.O.
  • My experience with Kirshenbaum & Kirshenbaum was exceptional

    My experience with Kirshenbaum & Kirshenbaum was exceptional, from my first call to the office to see an attorney to the first consultation with attorney Christopher Russo. Mr. Russo was very through and professional throughout the entire process. He kept me informed in a timely fashion throughout the whole ordeal. I James Pearson would recommend Christopher L. Russo and Kirshenbaum highly without any reservation.

    J.P
  • They were on top of things, kept in constant communication with me, and treated me like a welcomed guest in their office, instead of as a mere client.

    When I first went to see Attorney Russo I was very nervous and apprehensive. The car accident I was in caused a lot of stress and turmoil for my family, and knowing I was hit by an under insured motorist only added to my stress. Attorney Russo and his team were wonderful. They were on top of things, kept in constant communication with me, and treated me like a welcomed guest in their office, instead of as a mere client. I had 100 percent faith in my legal team. Their performance on my behalf exceeded my expectations. I would highly recommend them for any legal needs.

    K.K.
  • Christopher worked hard in collecting all the necessary data and information to move my case forward.

    In November of 2011 I was in a very serious accident and was in need of a lawyer. A relative referred me to Christopher Russo of Kirshenbaum & Kirshenbaum law firm. Christopher worked hard in collecting all the necessary data and information to move my case forward. He was very efficient in handling the case. I was very satisfied with the outcome of my case and would highly recommend Christopher to anyone who is in need of a lawyer.​

    E.A.F
  • They were very efficient with my case and always on top of things.

    I was extremely satisfied with Kirshenbaum & Kirshenbaum. They were very efficient with my case and always on top of things. I would highly recommend Christopher L. Russo and his partners, to my family and friends.

    M.P.
  • My experience with K & K law firm was very positive.

    My experience with K & K law firm was very positive. Chris Russo was professional while being personable and went to great lengths to ensure I was aware and understand the progression of my case. I would recommend Chris Russo's law expertise to those looking for a law firm that provides a "relationship" with clients as opposed to just providing "legal services".

    G.R
  • I am confident that the settlement amount granted was due to your exceptional skill as an attorney.

    I cannot thank you enough for all your hard work and dedication to my case. I am confident that the settlement amount granted was due to your exceptional skill as an attorney. More importantly, you have an innate ability to deal with people is such a way that they feel immediately comfortable talking to you, and you made it easy for me to cry in front of you without feeling like a complete idiot! Even before my case was settled, I told my parents that whether I was awarded a settlement or not, I would recommend you and your firm to anyone in need of a good lawyer. I had neither seen, or heard of, such precision and organization of a lawsuit and client file. Thanks to you, I am busily searching for a home to call my own! I hope the stork brought you a healthy bundle of joy. You are a great attorney and a fantastic person, and I wish you and your family the best. Thanks for giving me the opportunity to be able to worry less about my future health problems.

    C.S.
  • I couldn't be happier with his services and the results of this case.

    Christopher Russo is an exemplary attorney. He fought for compensation for my injuries which settled for the full amount out of court. He is professional and empathetic. He kept me informed throughout the process and always made sure I understood what was happening. He always returned my calls promptly and answered all of my questions. I couldn't be happier with his services and the results of this case.

    H.J.