Striving to Live Up to Client Expectations

We truly believe that the best way to determine if you can trust an attorney is by speaking with past clients. By hearing how former clients were treated, you can get a better sense of how you’ll be treated. This is why we encourage our clients to publicly share their critiques—likes as well as dislikes—and overall experiences with us in order to show our potential clients what to expect. Before choosing your representation, make sure you read how we lived up to their expectations to see how we’ll live up to yours.

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  • My experience with K & K law firm was very positive.

    My experience with K & K law firm was very positive. Chris Russo was professional while being personable and went to great lengths to ensure I was aware and understand the progression of my case. I would recommend Chris Russo's law expertise to those looking for a law firm that provides a "relationship" with clients as opposed to just providing "legal services".

    G.R
  • I am confident that the settlement amount granted was due to your exceptional skill as an attorney.

    I cannot thank you enough for all your hard work and dedication to my case. I am confident that the settlement amount granted was due to your exceptional skill as an attorney. More importantly, you have an innate ability to deal with people is such a way that they feel immediately comfortable talking to you, and you made it easy for me to cry in front of you without feeling like a complete idiot! Even before my case was settled, I told my parents that whether I was awarded a settlement or not, I would recommend you and your firm to anyone in need of a good lawyer. I had neither seen, or heard of, such precision and organization of a lawsuit and client file. Thanks to you, I am busily searching for a home to call my own! I hope the stork brought you a healthy bundle of joy. You are a great attorney and a fantastic person, and I wish you and your family the best. Thanks for giving me the opportunity to be able to worry less about my future health problems.

    C.S.
  • I am happy I was referred to them and would use them again in the future.

    My Experience at Kirshenbaum & Kirshenbaum was excellent. Robyn K. Factor Esq. was very helpful throughout the time. I was on workmans comp. and very helpful with all of my questions. I am happy I was referred to them and would use them again in the future.

    Megan Cosmo, 4-19-2014
  • Tom was extremely professional and went of his way to care to both my needs and my co-executor.

    I was a co-executor of an estate, which Thomas Fay of Kirshenbaum & Kirshenbaum was retained. Tom was extremely professional and went of his way to care to both my needs and my co-executor. I highly recommend Mr Fay's and Kirshenbaum & Kirshenbaum to all seeking legal representation.

    Edward J Murrey, 4-23-2014
  • Mr. Monzack aggressively asserted my rights and was able to successfully conclude this case on my behalf and get me the money I was entitled to.

    I was referred to Kirshenbaum & Kirshenbaum, Attorney's at Law, Inc. by a colleague at work about a problem I was having regarding an inheritance from my stepfather. I had tried to resolve the problem on my own but I was not able to do so. I was referred to Jason Monzack at the firm. Mr. Monzack represented me. This was a difficult matter for me as I had not received the cooperation I had hoped for from certain family members. Mr. Monzack aggressively asserted my rights and was able to successfully conclude this case on my behalf and get me the money I was entitled to. Mr. Monzack kept me advised of everything that was happening in this case. I was happy with Mr. Monzack's representation of me and would not hesitate to recommend him to others and to have him represent me again in the future.

    M.P.
  • Chris worked long and hard to get me what I deserved.

    I would [like to] personally thank Christopher Russo from Kirshenbaum & Kirshenbaum for representing [me] regarding a car accident. At all times, I was very confident that Chris had my best interest in mind. Chris worked long and hard to get me what I deserved. In the time it took Chris to settle my case, he always kept me up to date through emails and phone calls. I always had 100% trust in Chris. He is very intelligent and knowledgeable of the law. I would highly recommend Chris and Kirshenbaum & Kirshenbaum to my family and friends. They will always have my loyally.

    R. Kurtz, 2014
  • They were on top of things, kept in constant communication with me, and treated me like a welcomed guest in their office, instead of as a mere client.

    When I first went to see Attorney Russo I was very nervous and apprehensive. The car accident I was in caused a lot of stress and turmoil for my family, and knowing I was hit by an under insured motorist only added to my stress. Attorney Russo and his team were wonderful. They were on top of things, kept in constant communication with me, and treated me like a welcomed guest in their office, instead of as a mere client. I had 100 percent faith in my legal team. Their performance on my behalf exceeded my expectations. I would highly recommend them for any legal needs.

    K.K.
  • The level of courtesy I have received here is outstanding.

    I hired this office after another attorney was not doing his job. The level of courtesy I have received here is outstanding. Attorney Christopher Russo provided excellent service and was always respectful and listened to everything that needed to be said. He and his staff are on top of things; they provided copies of every document of my case. He explained anything I did not understand and made sure that I understood everything. Mr. Russo always returned my phone calls. If I ever need to hire an attorney again I will hire this law firm and would highly recommend Mr. Russo and his firm to anyone who needs a lawyer.

    R.Samways
  • I would recommend Christopher to anyone who wants a hard working, reliable lawyer who will work hard to get you what you deserve.

    I hired Christopher Russo approximately two years after I was involved in a rear end collision back in 2011. I had originally hired a different lawyer whom in those 2 years I had called at least 100 times and spoke to him twice. Switching to Christopher was like night and day. He returns phone calls almost immediately, emails copies of everything to me involving my case, and is always polite. I was happy with my decision to switch almost immediately when Christopher told me a realistic settlement amount, based on calculations, and told me what he felt he would be able to get based on those calculations and medical records. I would recommend Christopher to anyone who wants a hard working, reliable lawyer who will work hard to get you what you deserve.

    M. Fagan, 2014
  • He is very informative, respectful, and truly fights to get his clients the compensation they deserve.

    Christopher Russo helped me so much after I was hit in a rear end auto collision. He is very informative, respectful, and truly fights to get his clients the compensation they deserve. The office is clean and the staff is respectful. I’ve always felt welcomed whenever I had to stop by the office. Mr. Russo and his staff made sure to keep in touch with me from start to finish. He is a great attorney and his assistant Wendy is a great also. I would recommend Kirshenbaum and Attorney Chris L. Russo to friends and family.

    Heather Briggs, 07-28-2014