Striving to Live Up to Client Expectations

We truly believe that the best way to determine if you can trust an attorney is by speaking with past clients. By hearing how former clients were treated, you can get a better sense of how you’ll be treated. This is why we encourage our clients to publicly share their critiques—likes as well as dislikes—and overall experiences with us in order to show our potential clients what to expect. Before choosing your representation, make sure you read how we lived up to their expectations to see how we’ll live up to yours.

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  • I listened and trusted her completely.

    First of all, I have a lot to say. Robyn helped me get through a difficult time with my back and neck injury from an automobile accident. She guided me through the legal process and answered any questions I had, which made me feel relieved. I liked the fact that she was honest about what she thought would be the best outcome for me from my case. I listened and trusted her completely. I am very grateful that I chose her as my attorney because she went "above and beyond" what she had to do for me. Robyn settled my case and I am truly happy. Thank you so much Robyn!

    T.T.
  • His record keeping and the attention to detail was most impressive.

    Kirshenbaum & Kirshenbaum did an exceptional job managing our automobile personal injury case. Chris Russo navigated us through the arduous legal process. His record keeping and the attention to detail was most impressive. He answered our questions with clear concise responses and offered his opinion when asked. Most of all we built a relationship that was more than client/attorney. We would not hesitate to use Chris Russo as our attorney.

  • He contacted us immediately and listened with interest to our situation and what we expected on our claim.

    When my husband and I were involved in a car crash, our attorney, Christopher Russo at Kirshenbaum & Kirshenbaum was there to help. He contacted us immediately and listened with interest to our situation and what we expected on our claim. He fought to get the amounts we deserved and kept us informed of the progress he was making. Christopher helped us to settle our claim in a timely manner and we strongly recommend others to use his services.

    P.P.
  • Chris worked long and hard to get me what I deserved.

    I would [like to] personally thank Christopher Russo from Kirshenbaum & Kirshenbaum for representing [me] regarding a car accident. At all times, I was very confident that Chris had my best interest in mind. Chris worked long and hard to get me what I deserved. In the time it took Chris to settle my case, he always kept me up to date through emails and phone calls. I always had 100% trust in Chris. He is very intelligent and knowledgeable of the law. I would highly recommend Chris and Kirshenbaum & Kirshenbaum to my family and friends. They will always have my loyally.

    R. Kurtz, 2014
  • They were on top of things, kept in constant communication with me, and treated me like a welcomed guest in their office, instead of as a mere client.

    When I first went to see Attorney Russo I was very nervous and apprehensive. The car accident I was in caused a lot of stress and turmoil for my family, and knowing I was hit by an under insured motorist only added to my stress. Attorney Russo and his team were wonderful. They were on top of things, kept in constant communication with me, and treated me like a welcomed guest in their office, instead of as a mere client. I had 100 percent faith in my legal team. Their performance on my behalf exceeded my expectations. I would highly recommend them for any legal needs.

    K.K.
  • Christopher worked hard in collecting all the necessary data and information to move my case forward.

    In November of 2011 I was in a very serious accident and was in need of a lawyer. A relative referred me to Christopher Russo of Kirshenbaum & Kirshenbaum law firm. Christopher worked hard in collecting all the necessary data and information to move my case forward. He was very efficient in handling the case. I was very satisfied with the outcome of my case and would highly recommend Christopher to anyone who is in need of a lawyer.

    E.A.F
  • I received a lucrative settlement.

    The services that were provided to me by Christoper Russo were outstanding. At time throughout my case it seemed like we were losing ground, but Chris Russo assured me he was giving it his all and he DID. In fact, I received a lucrative settlement. I will be using Christopher Russo in the future if needed, he is a no-nonsense lawyer, straight forward, and lets you know where your case stands constantly.

    Gary Sevigny, 2015
  • Christopher Russo has changed my life and has gone far beyond his path as a lawyer to make it happen.

    Well were do I begin, I first want to say that I have the best lawyer (Christopher Russo) that anyone could every ask. He has bent over backwards to go down every path to help me out. Very Understanding, heart of gold and would do whatever it takes to win a case for his client. Christopher Russo has changed my life and has gone far beyond his path as a lawyer to make it happen. No other lawyer would never have gone this far to make his client happy. Always there when you need him. Always on top of everything. Words can’t describe enough of what he has done. He fought to get ever penny, and he did. I strongly recommend if others ever need to hire a lawyer, that Christopher Russo is the lawyer you want ! Thank you for everything !

    John M.
  • Attorney Christopher Russo has certainly carried on a fine legacy of professionalism and character when it comes to being personable and honest.

    My husband and I chose Kirshenbaum & Kirshenbaum due to his experience with the firm as he went through a divorce over twenty years ago. Attorney Paul Russo’s professionalism and experience was what led us to seek Attorney Christopher Russo to handle my accident case. Attorney Christopher Russo has certainly carried on a fine legacy of professionalism and character when it comes to being personable and honest. I truly appreciate his detail and his assistant Wendy Zona, how they handled our concerns and about assisting us to a fair settlement with understanding to my personal pain as well. It was a pleasure.

    L.Bisbano, 3-25-2014
  • We were delighted with the job Chris Russo did

    My wife and I are both attorneys and are pretty critical consumers of legal services. We were delighted, however, with the job Chris Russo did – not just the result he achieved but the care he took in working through the matter, the way he responded to our concerns, and the interest he showed in us personally as well as in our case. Both of us came away from the experience impressed with Chris as a lawyer and happy to have him as a friend.