Striving to Live Up to Client Expectations

We truly believe that the best way to determine if you can trust an attorney is by speaking with past clients. By hearing how former clients were treated, you can get a better sense of how you’ll be treated. This is why we encourage our clients to publicly share their critiques—likes as well as dislikes—and overall experiences with us in order to show our potential clients what to expect. Before choosing your representation, make sure you read how we lived up to their expectations to see how we’ll live up to yours.

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  • I highly recommend Christopher Russo! You will always be updated on the progress of your case.

    My experience with Kirshenbaum & Kirshenbaum was more than I ever expected. I felt as if my lawyer was truly defending my best interest. If your looking for an attorney that is honest, fair, and willing to rumble with the wolves to get you the best settlement he possibly can, I highly recommend Christopher Russo! You will always be updated on the progress of your case. I appreciated the level of open communication and professionalism. Although I relocated over 300 miles away, there was never a time I did not have a question answered efficiently and accurately. Through out the course of my experience, I felt more like family, than just another client. I appreciate all the work Christopher Russo, Wendy Zona, and the Kirshenbaum & Kirshenbaum family put in for my case. THANK YOU!!!

    Petina Wright
  • His personal attention to my case created a trust and confidence in him that allowed me to focus on my recovery.

    Christopher Russo was recommended to me by a previous client who referred to him as both an expert in his field and as an attorney who has the innate ability to explain the legal system in understandable terms. Christopher is both personable and professional. He listened to all of my concerns, discussed options in approaching my case and answered all of my questions. Throughout the process he delivered comprehensive status updates without overwhelming me with the complexities of the legal process and created a positive experience during a stressful ordeal. His personal attention to my case created a trust and confidence in him that allowed me to focus on my recovery. Christopher won the judgment and delivered on the goal of a settlement that would cover the cost of my ongoing physical therapy. I would highly recommend Christopher Russo and Kirshenbaum to anyone who is looking for both personal attention and expertise in litigation.

    J.E.
  • felt at all times they were working in my best interest and sincerely cared.

    I'd like to thank Christopher Russo and Kirshenbaum & Kirshenbaum for their professionalism and their understanding during a traumatic time in my life. Not only was I happy with my settlement, but with all of my dealing with Chris and his assistant. They treated me in a very personalized manner with sympathy and respect. I felt at all times they were working in my best interest and sincerely cared. Kudos to one terrific attorney!

    H.A.
  • I received a lucrative settlement.

    The services that were provided to me by Christoper Russo were outstanding. At time throughout my case it seemed like we were losing ground, but Chris Russo assured me he was giving it his all and he DID. In fact, I received a lucrative settlement. I will be using Christopher Russo in the future if needed, he is a no-nonsense lawyer, straight forward, and lets you know where your case stands constantly.

    Gary Sevigny, 2015
  • Christopher Russo has changed my life and has gone far beyond his path as a lawyer to make it happen.

    Well were do I begin, I first want to say that I have the best lawyer (Christopher Russo) that anyone could every ask. He has bent over backwards to go down every path to help me out. Very Understanding, heart of gold and would do whatever it takes to win a case for his client. Christopher Russo has changed my life and has gone far beyond his path as a lawyer to make it happen. No other lawyer would never have gone this far to make his client happy. Always there when you need him. Always on top of everything. Words can’t describe enough of what he has done. He fought to get ever penny, and he did. I strongly recommend if others ever need to hire a lawyer, that Christopher Russo is the lawyer you want ! Thank you for everything !

    John M.
  • Attorney Christopher Russo has certainly carried on a fine legacy of professionalism and character when it comes to being personable and honest.

    My husband and I chose Kirshenbaum & Kirshenbaum due to his experience with the firm as he went through a divorce over twenty years ago. Attorney Paul Russo’s professionalism and experience was what led us to seek Attorney Christopher Russo to handle my accident case. Attorney Christopher Russo has certainly carried on a fine legacy of professionalism and character when it comes to being personable and honest. I truly appreciate his detail and his assistant Wendy Zona, how they handled our concerns and about assisting us to a fair settlement with understanding to my personal pain as well. It was a pleasure.

    L.Bisbano, 3-25-2014
  • We were delighted with the job Chris Russo did

    My wife and I are both attorneys and are pretty critical consumers of legal services. We were delighted, however, with the job Chris Russo did – not just the result he achieved but the care he took in working through the matter, the way he responded to our concerns, and the interest he showed in us personally as well as in our case. Both of us came away from the experience impressed with Chris as a lawyer and happy to have him as a friend.

  • The level of expertise and commitment these men, especially Christopher Russo, and the staff they have working for them showed

    I would like to take this opportunity to express my Deepest and most Sincere Thanks to the Attorneys of Kirshenbaum & Kirshenbaum for the level of professionalism and tenacity that each of the men showed throughout the long trials and tribulations of each case, I presented with them. Former Attorney and now Judge John McCann, Attorney Jesse Nason and Christopher Russo are the individual attorneys that I had the pleasure of representation. The level of expertise and commitment these men, especially Christopher Russo, and the staff they have working for them showed, during the multiple cases I had going with them, was comparable and compatible to none. The depth and length these men went to make me feel secure both in my choice to hire them and to the intestinal fortitude each would and did put into my cases left no room for doubt in my mind that I made the right choice. I cannot relate properly my sentiment for the level of RESPECT I have for all three men and their teams in a single statement, but from the secretary at the door, to the office staff for each Attorney and ultimately to the Attorneys themselves I say: "THANK YOU!"

    P.O.
  • My experience with Kirshenbaum & Kirshenbaum was exceptional

    My experience with Kirshenbaum & Kirshenbaum was exceptional, from my first call to the office to see an attorney to the first consultation with attorney Christopher Russo. Mr. Russo was very through and professional throughout the entire process. He kept me informed in a timely fashion throughout the whole ordeal. I James Pearson would recommend Christopher L. Russo and Kirshenbaum highly without any reservation.

    J.P
  • They were very efficient with my case and always on top of things.

    I was extremely satisfied with Kirshenbaum & Kirshenbaum. They were very efficient with my case and always on top of things. I would highly recommend Christopher L. Russo and his partners, to my family and friends.

    M.P.